Frequently Asked Questions (FAQ)

How do I restart the device? - Samsung
Touch & Tell is using two different tablets for the surveys. This is a guide for the Samsung tablet. If your tablet looks like the one on the picture b...
Fre, 8 juli, 2022 vid 12:05 E.M.
How do I restart the device? - Lenovo
Touch & Tell is using two different tablets for the surveys. This is a guide for the Samsung tablet. If your tablet looks like the one on the picture b...
Fre, 8 juli, 2022 vid 11:52 F.M.
The device has lost connection - Samsung
Touch & Tell is using two different tablets for the surveys. This is a guide for the Samsung tablet. If your tablet looks like the one on the picture be...
Ons, 6 juli, 2022 vid 5:28 E.M.
The device has lost connection - Lenovo
Touch & Tell is using two different tablets for the surveys. This is a guide for the Lenovo tablet. If your tablet looks like the one on the picture bel...
Fre, 31 mar., 2023 vid 4:03 E.M.
How do I connect the device to WiFi? - Samsung
Touch & Tell is using two different tablets for the surveys. This is a guide for the Samsung tablet. If your tablet looks like the one on the picture be...
Fre, 8 juli, 2022 vid 1:46 E.M.
The tablet keeps dischaging
Out devices runs on electricity and demands internet connection to work, this makes them to discharge pretty fast. therefore, make sure that the device is c...
Tis, 26 juli, 2022 vid 4:31 E.M.
How do I change survey questions?
We are happy to help you change questions and create new insightful reports. If you want our support we can book a meeting where we look at the new question...
Ons, 16 nov., 2022 vid 2:06 E.M.
How to change SIM-card - Lenovo tablet
How to change SIM-card for Lenovo tablet Step 1: Make sure that you have your tablet in front of you and not in the case. You also need a small needle or...
Tors, 30 mar., 2023 vid 12:28 E.M.
Share WiFi from one device to another - Lenovo
Share WiFi from one device to another - Lenovo Follow the guide to access settings:  https://touchandtell.freshdesk.com/support/solutions/articles/300...
Tors, 30 mar., 2023 vid 12:49 E.M.
Turning on or off the WiFi-network
1. Click on the Touch&Tell logo in the top right corner.  2. Click the Touch&Tell logo 5 times 3. Enter the code 2013 (the keyboard is sometimes...
Tors, 14 dec., 2023 vid 11:04 E.M.